How do backordered items work?Updated a year ago

You're thinking ahead!  

If there is a backordered item included in your order, you can expect us to place the order in a held status until we get approval to move forward. We'll contact you over phone and/or email so make sure your contact info is accurate.

If you wish for the order to proceed, meaning the available items ship now and the backordered item ships later, please contact us over Live Chat, phone at 1.866.239.9980 or email us [email protected].