Delightly

Depending on the kit or customizable item selected, a proof will be sent to the email address on file within 1-2 business days. &#xA0;If you have a rush, we highly suggest consulting with one of our helpful agents by contacting us over Live Chat, calling us at 1-866-239-9980 or sending us an email at <a href="mailto:service@delightly.com" id="isPasted">service@delightly.com</a>. &#xA0;Please review the proof carefully and make sure all is correct before you hit the APPROVED! button.&#xA0;Approval is needed before production begins for customizable items.&#xA0;

Depending on the kit or customizable item selected, a proof will be sent to the email address on file within 1-2 business days.  If you have a rush, we highly suggest consulting with one of our helpful agents by contacting us over Live Chat, calling

How long before I receive my proof?

Placing an Order

How do I contact Delightly?

What is your remit address?

When was Delightly established?

Contact Us

Quick Ship Kits

Personalized Kits

Delite Kits

Custom Curation Team

What is the weight and dimension of a Delightly kit?

Does the Delightly box arrive with everything packed in it?

I'm looking for gift ideas that fit a small budget. What do you offer?

Products

How do I reset my password?

How do I change my order after it has been placed?

How do I find out the status of my order?

I need help shipping gifts to multiple addresses.

How do I rush an order?

How do I change an order after it is placed?

How do I send gifts to multiple addresses?

I need to change the delivery address on my order.

How do I get help placing an order?

Make a change on my proof

Cancel my order

Get an order confirmation

Add more verbiage than allowed online

Get an order status update

How do I add my logo to a kit?

How To

UPS Ground Shipping Times

What are your production and lead times?

Do you ship internationally?

Who is your shipping carrier?

How long does Ground Shipping take?

Do you ship to PO boxes?

Production & Shipping

Can I pay for an order with two separate cards?

How do I pay my invoice?

What payment methods do you accept?

Where do I send my purchase order?

Do you have my credit card on file?

How can I get a copy of my invoice?

Billing & Payment Options

What is your return policy

Returns

I would like a quote.

Will I get an order confirmation?

I can't find what I'm looking for.

There is no preview of the logo I uploaded.

Can you select which logo you want on a product

Will I get a proof?

I have a question about my proof

Can I change the colors on the packaging?

Can I change the default art on a product?

Can I provide my sentiment to you in Spanish?

What artwork files types are needed?

How do backordered items work?

Can you draw my artwork?

I'd like to explore creating a first day pack for our new hires

How long before I receive my proof?Updated 2 years ago